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The delivery carrier usually tries to deliver your package 3 times before they return it to the warehouse. Please look closely at your order confirmation to check that the delivery address was entered correctly. You can also us our Order Tracking to see the progress of your shipment.
To find details about your shipments, sign in to your Google Account and open your Google Store order. If you checked out as a guest, use your order number. Open the order confirmation or shipment confirmation email from the store. Find your order number. Find orders you placed
Be sure to have your shipping address and billing address entered correctly. Double check your credit card number along with your exp date and cvv code. If any of these items do not match your card you order may not go through. If this still does not work, feel free to call us during normal business hours and we can place the order over the phone. 800-276-0998 ext #802 Customer Service.
Yes you can exchange your order for another color or style. Or return it for a refund. You will need to pay for the postage for return shipping. You can read more about the details of returns click here. Or Just Call us :) 800-276-0998 Ext 802
220 Adams Drive, Weatherford, TX