Security policy

Last updated September 25, 2026.

We welcome reports of security issues that may affect southwesternequine.com, our online store, or customer information.

Report a security issue

Email support@southwesternequine.com with the subject "Security report." Include the affected page or service, steps to reproduce the issue, the possible impact, and a way to reach you. Share only the evidence needed to explain the issue. Please do not email passwords, full payment card numbers, or another person's personal information.

If you believe your customer account or order information is at risk, use the same address and tell us what happened. Include an order number only if it helps us locate the issue.

Responsible testing

Test only with accounts and data you own or have permission to use. Do not access other customers' information, disrupt the store or checkout, run high-volume scans, or use phishing or social engineering. If you encounter personal information, stop testing and report what you found without copying more data.

Scope of this policy

This page provides a way to report concerns. It does not grant permission to access another person's account or data, and it does not create a bug bounty or promise payment or public credit.

What happens next

We assess reports based on the information available and the risk to the store and its customers. We may ask for more detail, but cannot promise a response or fix by a particular date. Please allow reasonable time before sharing technical details publicly. Nothing here limits rights or obligations under applicable law.

For questions about how we handle personal information, read our privacy policy. For help with an order, visit contact us.